How the company is working now
Dear partners and clients!
We follow what is happening in the world and make sure that you receive orders on time, communicate and effectively develop your business. Current changes:
Changes in the work of delivery for all countries
Changes in delivery terms in Latvia since August 11
International delivery from Finland is turned off since July 4
International delivery to Turkey will be turned off since June 1st
International delivery from Latvia to Baltic countries
International delivery from Latvia
Changes in delivery tariffs from Kazakhstan to Russia
NL delivers! We tell how the logistics of the company works.
All types of deliveries within the countries continue to work as usual without changes: Russia, Kazakhstan, Belarus, Kyrgyzstan, Uzbekistan, Georgia, Turkey, Moldova, Latvia, Lithuania, Estonia, Finland.
Delivery across Europe from Finland
DHL delivery services to the door, post office / point of issue are operating as usual. Delivery times may increase due to increased workload.
Delivery around the world from Russia
DHL delivery services to the door and Russian Post are working as usual. Delivery times may increase due to changes in logistics routes.
There are currently no restrictions on imports from Russia, parcels from the Russian Federation to the countries of the world reach without hindrance.
Worldwide delivery from Kazakhstan
DHL delivery to the door is carried out as usual. Delivery times may increase due to increased workload.
Delivery of Energy Diet from Kazakhstan to Russia
Information about payments of Energy Diet from Kazakhstan to Russia
Delivery is carried out as usual, but there is a nuance with payment (see the section Changes in payments by bank cards). To find out how to purchase the product, write a message to the Personal Office.
Changes in payments by bank cards
Payment changes in Belarus since January 9, 2023. Details
Payment changes in Kyrgyzstan since January 9, 2023. Details
Information on payment methods when buying Energy Diet from Kazakhstan to Russia
Payment systems VISA and Mastercard have suspended work in Russia. Cards issued by Russian banks will work on the territory of the Russian Federation without changes until the expiration date. Many banks extend the validity of cards. However, payments and transactions with such cards are not available abroad, including for online stores.
Cards of foreign banks also do not work in Russia, but they work in online stores in other countries.
We have collected recommendations for orders in online stores and alternative methods of payment for purchases:
How the company pays rewards
NL International retains all obligations to partners — IP remuneration occurs without delay.
Changes in the Client Club loyality program for all countries of NL presence (20.03.2023). Learn more
Information for NL managers in Georgia (13.01.2023) Learn more
Remuneration Information for NL Managers in Germany, the UK and Poland (since August 2022)
Change in the payment of the "Grant for a dream" bonus since June 1st
Price changes for NL products, new Starter kits
Price changes for the selected NL assortment and Beginner Starter Kits in the Russian Federation and Kazakhstan from 06/05/2023. More info
Add-ons in Starter kits for Russia, Belarus, Kazakhstan, Uzbekistan, Kyrgyzstan and Moldova. More info
Price change for ED HD in Russia since February, 10, 2023. More info
Starter kits for Russia, Belarus, Kazakhstan, Kyrgyzstan, Uzbekistan, Moldova and Turkiye. More info
Price change for ED HD in Kazakhstan since December 31/2022 More info
Two new Starter kits are added for EU (02.09.2022)
How to stay in touch with NL
In order not to lose touch with you in the changed world, we remind you of the addresses of the official groups and communities of NL International in popular social networks. On these Internet sites, Russian users will still be able to quickly find out all the company's news, participate in activities, improve business and just communicate with the company — we are already waiting for you.
The NL Store app is available for download:
"Sunny City" Charity Foundation:
NL International Common Help Desk: 8-800-2500-800
We also remind you that the national accounts of Kazakhstan @nl_kz_official and Uzbekistan @nl_uzb_official continue to work for subscribers.
Join publics, put classes, subscribe to the channel and read us where it is convenient for you.
Opening hours of NL stores
June 1, 6, 7 and 8 - Bratsk, st. Podbelsky, 2, tel. +7 (914) 882-95-31 will not work due to technical reasons. The rest of June is open as usual from 11:00 to 20:00.
June 5 - Murmansk, Lenin Ave., 48, shopping gallery "Children's World", pavilions No. 11 and 12, tel. +7 (911) 064-06-48 - will be closed for technical reasons. Starting June 6, it will resume normal operations.
June 5 - Tashkent, st. Asaka, 35 - the store will be closed for a scheduled inventory. Starting June 6, it will resume normal operations.
June 6 - Tashkent, st. Makhtumkuli, 99 - the store will be closed for a scheduled inventory. Starting June 7, it will resume normal operations.
June 8 - Fergana, st. Sanoat, 19 - the store will be closed for a scheduled inventory. From June 9, it will resume normal operation.
June 8 - Barnaul, st. Lenina, 102 V - the store will be closed for a scheduled inventory. From June 9, it will resume normal operation.
June 12 - Bishkek, st. Turusbekova, 109/1 - the store will be closed for a scheduled inventory. Starting June 13, it will resume normal operations.
June 18 - Kemerovo, st. Lenina, 59/1 - the store will be closed for a scheduled inventory. From June 19, it will resume normal operation.
The rest of the NL stores are open as usual. Contacts and opening hours of NL stores in your region can be found in the "Geography" section.